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SND Leaderboard Encourages Friendly Competition, Better Social

“Everyone walks by our newsroom monitor to check out what number they are. It’s pretty awesome! It successfully has such a big effect in our newsroom.” – WWLP Digital Manager, Ashley Shook Social News Desk is full of valuable analytics to help you gauge your engagement and understand the shifting needs of your social strategy. One of those … Continued

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How to Claim Link Ownership on Facebook (a Publisher’s guide)

Surely you’ve noticed by now that Facebook removed the ability to edit link previews on July 18th, 2017. It’s part of the company’s promise to crack down on “fake news.” In Facebook’s own words: “Starting today non-publisher Pages will no longer be able to overwrite link metadata (i.e. headline, description, image) in the Graph API … Continued

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New Feature: SND Auto-Pilot keeps content streaming 24/7

The new SND Auto-Pilot feature is designed to help you increase traffic and engagement around the clock, even in those hours where you don’t have staff dedicated to the task. If you’re like most newsrooms, you’re posting less on weekends and overnights. You’re probably missing out on clicks and engagement during those times. That’s where SND Auto-Pilot … Continued

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SND Custom Webinar Series

“You spoke. We listened!” – Debra Monroe, KION News Director We want to spend 30-45 minutes with you – and we promise to make it worth your while.The Social News Desk Client Strategy team is crisscrossing the globe (virtually, of course) touching base with newsrooms like yours through our Custom Webinar series. Think of it … Continued

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Facebook Removes Ability to Modify Link Details, Image

7/10/17 UPDATE: Facebook has temporarily extended the deprecation deadline of this capability for the Social News Desk application until October. Social News Desk continues to work with the Facebook Media team on a long-term solution. 6/27/17 UPDATE: Social News Desk has met with the Facebook team to voice the many concerns and questions you brought up in … Continued

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New Feature Alert! Search Instagram, repost to Facebook and Twitter

New in the SND Dashboard, you can now access Instagram Search! Type in a keyword or hashtag and the SND Dashboard will display a column with results from Instagram. Save that search as a column just like any other search result and monitor those keywords or hashtag as new content surfaces. Posting and Reposting This … Continued

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Breaking News on Social Media: A Case Study

WWLP 22 News and Western Mass News compete for control of DMA 114, Springfield-Holyoke, MA. While WWLP is considered the front-runner on air, on Facebook the two are virtually neck-and-neck. They have close to the same number of fans and produce about the same amount of content week-to-week.   Now take a look at this snapshot … Continued

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FEATURE ENHANCEMENT: Customize your Leaderboards

The SND Analytics Leaderboard widgets for both Facebook and Twitter are great for encouraging competition in your newsroom. They’re meant to be displayed on a large monitor for the whole newsroom to see, so everyone knows who’s posting the most every day. Dare I say it’s fun? I do, it’s fun. But if you’re like … Continued

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It’s easy to put your Facebook poll results on air! Here’s how…

As long as your Facebook page is listed as a news page and has been whitelisted, you should have access to the news feed poll feature. The option will look something like this (last thumbnail below): To start your poll – you guessed it – click on that there thumbnail. Then just follow the on-screen … Continued

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