Plans & Pricing
All the features you need with
unlimited social accounts
and human support.
For solo practitioners
$99/month
includes one user
Starter
Great publishing tools to help you level up your social media capabilities.
- Up to 5 social accounts
- Unlimited publishing
- Email support
- Inbox
- Reporting
- Listening
MOST POPULAR
For small teams and professionals
$299/month
includes two users
Pro
Use one platform for all social accounts and max efficiency.
- Unlimited social accounts
- Advanced Publishing
- Inbox & Notifications
- Reporting & Analytics
- Search & Listening
- 365 day priority support
* $149/mo for each additional user
For larger teams
Scalable Pricing
for 10+ users
Customized
- Agency & enterprise-friendly pricing
- Dedicated 365 day support team
- Single Sign-on (SSO)
- Tailored onboarding and training
- Custom development & integration
For solo practitioners
$125/month
includes one user
Starter
Great publishing tools to help you level up your social media capabilities.
- Up to 5 social accounts
- Unlimited publishing
- Email support
- Inbox
- Reporting
- Listening
MOST POPULAR
For small teams and professionals
$399/month
includes two users
Pro
Use one platform for all social accounts and max efficiency.
- Unlimited social accounts
- Advanced Publishing
- Inbox & Notifications
- Reporting & Analytics
- Search & Listening
- 365 day priority support
* $149/mo for each additional user
For larger teams
Scalable Pricing
for 10+ users
Customized
- Agency & enterprise-friendly pricing
- Dedicated 365 day support team
- Single Sign-on (SSO)
- Tailored onboarding and training
- Custom development & integration
Feature list
Every paid account gets full access to all features and support. Sign up once and get it all today.
Publishing & content planning
It’s quick and easy to create content, whether you need to publish a post now or schedule in advance. SND’s simple, customizable interface will save your social team hours each week.
Publishing & content planning
It’s quick and easy to create content, whether you need to publish a post now or schedule in advance. SND’s simple, customizable interface will save your social team hours each week.
- Unlimited social networks
- Collaborative editorial calendar
- Advanced scheduling for posts
- Compose messages
- Publish from multiple profiles
- Publish across multiple networks
- Publish multimedia
- Pause all upcoming posts
- Tag locations
- Automate publishing
- See best send times while composing posts
- Add campaign tags
- Advanced publishing permissions
- Post approvals workflow
- Custom link tracking
- Media library
- Automated link tracking
- Metatags
Audience engagement
Search and Listen tools keep you connected to what’s happening in your community. They sit side-by-side with your content creation tools, so you can respond in real time.
Audience engagement
Search and Listen tools keep you connected to what’s happening in your community. They sit side-by-side with your content creation tools, so you can respond in real time.
- One social inbox for all networks
- See conversation history
- Advanced content moderation
- Custom inbox views
- Save message replies
- Organize tags
- Tag messages
- Monitor external Facebook and Instagram pages
- Keep tabs on engagement for competitor pages
- Listen to conversations within any Nextdoor neighborhood
- See Nextdoor Agency feeds from across the country
Reporting & analytics
All of your social metrics, in one place. Save hours of manual data gathering and make data-driven content decisions based on your audience’s habits over time.
Reporting & analytics
All of your social metrics, in one place. Save hours of manual data gathering and make data-driven content decisions based on your audience’s habits over time.
- Performance reporting on brands, profiles and posts
- Multiple-network group reporting
- Reporting by social network
- Reporting by custom date with comparison ranges
- Competitor reporting and listening
- Keyword reporting and history
- Tag reporting
- Engagement reporting: profile and brand level
- Reporting on team and user results
Integrations
Human-centered, AI-powered publishing automation that builds and informs your community, no matter where they gather online.
Integrations
Human-centered, AI-powered publishing automation that builds and informs your community, no matter where they gather online.
- X/Twitter
- Facebook Messenger
- TikTok
- Threads
- YouTube
- Bluesky
- NextDoor
- RSS
- SSO/SAML
Support
Available 365 days a year so your team is never left in the dark. SND is committed to education and strives to resolve your queries promptly and efficiently.
Support
Available 365 days a year so your team is never left in the dark. SND is committed to education and strives to resolve your queries promptly and efficiently.
- 365 day human support
- 6-hour response time
- Self-service tutorial
- Onboarding support
Security
Robust social media security tools developed for America’s most critical news, government, public safety and education communicators.
Security
Robust social media security tools developed for America’s most critical news, government, public safety and education communicators.
- Two-step verification (2FA security)
- No sharing of actual social passwords
- Advanced permission structure
- Restrict access to features by user
- SOC2 Type 2 compliant
Professional services
SND is committed to supporting your social media success in every way.
Professional services
SND is committed to supporting your social media success in every way.
- Platform optimization and training
- Product roadmap access
- 1:1 onboarding
- Tutorials and guides
- 365 day human support team and knowledge base
Frequently asked questions
How does the 14-day trial work?
How does the 14-day trial work?
Your trial lets you explore Social News Desk with no credit card needed! After your first 14 days of trial, you will need to subscribe to one of Social News Desk’s paid plans to continue using our product. You can reach out to sales@socialnewsdesk.com with any inquiries related to subscribing to Social News Desk as well as our pricing plans.
What should I do if I have a question during my trial?
What should I do if I have a question during my trial?
We’re here to help! Just reach out to support@socialnewsdesk.com.
We offer a 365 day human support team and knowledge base. SND is committed to education and strives to resolve your queries promptly and efficiently. Our support team has an average response time of 2-4 hours on weekdays. Don’t believe us? Check out what Capterra reviewers say about us versus other social media management tools.
How much does Social News Desk cost?
How much does Social News Desk cost?
Social News Desk pricing is based on your user licenses. Paid plans start at $299/mo for an annual plan and range up to $399/mo for a monthly plan (includes two users). Custom solutions are available for organizations requiring 10+ users, which have their own unique pricing structure.
Will I be notified before my free trial ends?
Will I be notified before my free trial ends?
Yes, you’ll receive an email notification to warn you. You can cancel any time during your free trial to avoid any charges.
What are the billing options for Social News Desk’s paid plans?
What are the billing options for Social News Desk’s paid plans?
You can choose to pay for your plan on a monthly or annual basis. By selecting annual billing, you’ll receive a 25% discount. If you switch billing frequencies, any necessary prorations or refunds will be automatically applied.
Is tax included in the pricing?
Is tax included in the pricing?
Sales tax may apply depending on your billing address, which is how we determine the tax rate.
What if my needs change throughout my subscription?
What if my needs change throughout my subscription?
We understand that social media management needs change over time. Please contact our Customer Support team at support@socialnewsdesk.com to add or remove user licenses or upgrade or downgrade your plan. If you pick monthly billing, your subscription is month-to-month, renewed automatically. If you pick annual billing, you’re committed for the next 12 months. The annual subscription is pre-paid for one year with a discount of up to 25% on your social media management cost of Social News Desk.
How do I know which plan is best for my business?
How do I know which plan is best for my business?
The user licenses listed for each plan on this pricing page is a good start to assess which plan might work best for you. If you need more guidance, schedule a demo with a member of our sales team or reach out to sales@socialnewsdesk.com with details on what you’re looking for in a social media management tool.
Do you support automated publishing?
Do you support automated publishing?
Autopilot, Social News Desk’s automated publishing tool, is available for Nextdoor agency pages, Facebook, Instagram, Threads, Bluesky, X (Twitter), and LinkedIn accounts!
Can I directly publish to Instagram?
Can I directly publish to Instagram?
You can schedule and publish photos and videos to Instagram, as well as Reels, Stories, and Carousels, directly with Social News Desk.
How secure is the Social News Desk platform?
How secure is the Social News Desk platform?
Protecting our customers’ data at all times is our highest priority. All Social News Desk apps and services are 100% developed internally by full-time employees without any outsourcing.
- Two-step verification (2FA security)
- No sharing of actual social passwords
- Advanced permission structure
- Restrict access to features by user
- SOC2 Type 2 compliant
