Social News Desk is hiring a Head of Customer Success – Amazing team, work from home, opportunity to influence.
3/7/2018 Head of Customer Success: The ultimate opportunity for a digital-news junkie with customer service experience who loves social media and wants to help local newsrooms succeed on Facebook, Twitter and Instagram. You’ll work-from-home but still be part of a dynamic company culture with great benefits! THE COMPANY: Social News Desk was founded in … Continued
Don’t get me wrong, people. Being a part of #TeamSND is awesome. The people I work with, my clients; they’re all great. I thoroughly enjoy my career. But the problem is that the SND Dashboard is really cool! Yes, that counts as a problem. I’ve spent the bulk of my career in newsrooms, and the … Continued
Happy first day of sweeps! While we don’t work in a newsroom anymore, everyone at Team SND has been there and we’ve got your back. Here are 14 GIFs to kick off the next four weeks right. When the consultant says “weather is what gets people to tune in”: When your news director approves your pitch … Continued
We’re experts at this. Social News Desk is a team of news people who now run a software company. So it’s no exaggeration to say that at SND: we’ve been there. We know what it’s like to change software vendors in a newsroom. The good, the bad and the ugly. But the truth is, it … Continued
The Social Rankings app lets you see where your newsroom stacks up in the social media race. But how exactly does it work? We went straight to the source to give you some insight into the inner workings of this fantastic tool for newsrooms. The mastermind behind it all is VP of Product Engineering, Aaron King. King … Continued
“You spoke. We listened!” – Debra Monroe, KION News Director We want to spend 30-45 minutes with you – and we promise to make it worth your while.The Social News Desk Client Strategy team is crisscrossing the globe (virtually, of course) touching base with newsrooms like yours through our Custom Webinar series. Think of it … Continued
In the past seventeen years I’ve sat behind almost every kind of desk and walked inside almost every kind of shoe in this business. Twice. I was most recently the Senior Digital Content and Social Media Manager at the corporate offices of Quincy Media, overseers of 15 broadcast newsrooms, two newspapers and several radio stations. At … Continued