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How to get started with SND’s Messenger Experience

We told you to standby for that Messenger Experience we’re working on and now it’s time to reveal the details! Social News Desk is NOW testing a solution that will allow you to customize and privately connect with your audience using Messenger. The SND Messenger solution is easy to set up, manage and deploy to any … Continued

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What is the Test Drive Team?

I’m often asked what the secret to success has been for Social News Desk. How exactly did someone with zero business experience and even less computer engineering skill create a successful SaaS technology tool relied upon by thousands of journalists worldwide? It’s simple really … I just solved a problem. All too often, startup founders … Continued

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New: Enterprise Growth Report

If you asked a dozen newsrooms what the most important social metric is to them – you’d likely get a dozen different answers. But there’s ONE stat we’re all watching… GROWTH! To make it simpler than ever, the SND Dashboard now includes the Enterprise Growth Report which allows newsrooms to automatically view performance week over … Continued

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Twitter Scorecard Report

Did you know you can get all of your important Twitter insights right from Social News Desk’s SND Dashboard? The Twitter Scorecard Report allows you to monitor both owned accounts and public accounts. See how you’re performing in comparison with other newsrooms and publishers. The Twitter Scorecard Report includes the following insights: Followers – Total … Continued

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Stats Roll-Up Report Refresh

One thing we pride ourselves on at Social News Desk is developing a tool that is “for journalists, by journalists.” That motto isn’t just representative of the fact that the majority of our Client Success Team and management are former journalists, but it represents a tool that is shaped by the journalists still using it … Continued

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Messenger Contacts are the new Facebook Likes

Remember a few years ago when all we cared about was how many Facebook Likes our Pages had? We held contests, gave away cars (CARS!) and did just about anything to make that number as big as possible. Fast forward to today – that land-grab is over but a new one has just begun. Imagine … Continued

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Bug Update #FixItFriday

We’ve been hard at work here at #teamSND. Please see below for a list of recent fixes. You can report any bugs or issues you are experiencing to New Feature: Added functionality for scheduling shares from content older than 24 hours. Improvements: Made changes to increase overall performance of the Dashboard Bug: Resolved a … Continued

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Social News Desk Master Class

One of the comments we often hear from new users of the SND Dashboard is, “There’s just so many bells and whistles!” It’s true, there’s a lot to take in when you’re first introduced to SND Dashboard. It’s easy to start publishing right away and quickly forget some of the other helpful features that are … Continued

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SND’s Back to School Checklist – Part 2

Many schools across the country are going back to class this week, and it’s a great time to make sure you’re at the head of the class when it comes to your social strategy. Check Your Grades You’ll never know if you’re improving unless you keep an eye on those scores! SND Reports help you … Continued

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