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Newsrooms & Private Likes on Instagram

Since Instagram announced that they would begin testing what they call “private like counts” for a limited number of users worldwide, we’ve been scouring local news accounts on Instagram and haven’t seen a single one with hidden likes – yet! Instagram and Facebook haven’t made it clear whether private likes will only be restricted to … Continued

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Are your Facebook pages ready for 2020?

Circle January 2020 on your calendar and know that there are a few things you must get done before then to be sure your Facebook pages are ready to ring in the new year. But don’t worry, we’re here to help. 1) Register all your news pages for the News Page Index If you’ve forgotten … Continued

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Bug Update #FixItFriday

We’ve been hard at work here at #teamSND. Please see below for a list of recent fixes. You can report any bugs or issues you are experiencing to support@socialnewsdesk.com. New Feature: Instagram is now available in SND Campaigns Manager. Improvements: Made changes to improve the experience when mentioning or tagging Facebook Pages. Improvements: Made changes … Continued

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How to get started with SND’s Messenger Experience

We told you to standby for that Messenger Experience we’re working on and now it’s time to reveal the details! Social News Desk is NOW testing a solution that will allow you to customize and privately connect with your audience using Messenger. The SND Messenger solution is easy to set up, manage and deploy to any … Continued

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What is the Test Drive Team?

I’m often asked what the secret to success has been for Social News Desk. How exactly did someone with zero business experience and even less computer engineering skill create a successful SaaS technology tool relied upon by thousands of journalists worldwide? It’s simple really … I just solved a problem. All too often, startup founders … Continued

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New: Enterprise Growth Report

If you asked a dozen newsrooms what the most important social metric is to them – you’d likely get a dozen different answers. But there’s ONE stat we’re all watching… GROWTH! To make it simpler than ever, the SND Dashboard now includes the Enterprise Growth Report which allows newsrooms to automatically view performance week over … Continued

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Twitter Scorecard Report

Did you know you can get all of your important Twitter insights right from Social News Desk’s SND Dashboard? The Twitter Scorecard Report allows you to monitor both owned accounts and public accounts. See how you’re performing in comparison with other newsrooms and publishers. The Twitter Scorecard Report includes the following insights: Followers – Total … Continued

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Stats Roll-Up Report Refresh

One thing we pride ourselves on at Social News Desk is developing a tool that is “for journalists, by journalists.” That motto isn’t just representative of the fact that the majority of our Client Success Team and management are former journalists, but it represents a tool that is shaped by the journalists still using it … Continued

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Messenger Contacts are the new Facebook Likes

Remember a few years ago when all we cared about was how many Facebook Likes our Pages had? We held contests, gave away cars (CARS!) and did just about anything to make that number as big as possible. Fast forward to today – that land-grab is over but a new one has just begun. Imagine … Continued

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