Location Tagging for Facebook Posts
Santa stopped by with an early stocking-stuffer this year – check out SND Dashboard’s newest feature: Location Tagging! You’ll now find a Location icon to the far right of your post options, below the post text field. Here’s how it looks: When you select the Location Tag tool, you’ll see a search bar. Here you … Continued
Newsrooms & Private Likes on Instagram
Since Instagram announced that they would begin testing what they call “private like counts” for a limited number of users worldwide, we’ve been scouring local news accounts on Instagram and haven’t seen a single one with hidden likes – yet! Instagram and Facebook haven’t made it clear whether private likes will only be restricted to … Continued
Bug Update #FixItFriday
We’ve been hard at work here at #teamSND. Please see below for a list of recent fixes. You can report any bugs or issues you are experiencing to support@socialnewsdesk.com. New Feature: Instagram is now available in SND Campaigns Manager. Improvements: Made changes to improve the experience when mentioning or tagging Facebook Pages. Improvements: Made changes … Continued
How to get started with SND’s Messenger Experience
We told you to standby for that Messenger Experience we’re working on and now it’s time to reveal the details! Social News Desk is NOW testing a solution that will allow you to customize and privately connect with your audience using Messenger. The SND Messenger solution is easy to set up, manage and deploy to any … Continued
What is the Test Drive Team?
I’m often asked what the secret to success has been for Social News Desk. How exactly did someone with zero business experience and even less computer engineering skill create a successful SaaS technology tool relied upon by thousands of journalists worldwide? It’s simple really … I just solved a problem. All too often, startup founders … Continued
New: Enterprise Growth Report
If you asked a dozen newsrooms what the most important social metric is to them – you’d likely get a dozen different answers. But there’s ONE stat we’re all watching… GROWTH! To make it simpler than ever, the SND Dashboard now includes the Enterprise Growth Report which allows newsrooms to automatically view performance week over … Continued
Twitter Scorecard Report
Did you know you can get all of your important Twitter insights right from Social News Desk’s SND Dashboard? The Twitter Scorecard Report allows you to monitor both owned accounts and public accounts. See how you’re performing in comparison with other newsrooms and publishers. The Twitter Scorecard Report includes the following insights: Followers – Total … Continued
Stats Roll-Up Report Refresh
One thing we pride ourselves on at Social News Desk is developing a tool that is “for journalists, by journalists.” That motto isn’t just representative of the fact that the majority of our Client Success Team and management are former journalists, but it represents a tool that is shaped by the journalists still using it … Continued
Messenger Contacts are the new Facebook Likes
Remember a few years ago when all we cared about was how many Facebook Likes our Pages had? We held contests, gave away cars (CARS!) and did just about anything to make that number as big as possible. Fast forward to today – that land-grab is over but a new one has just begun. Imagine … Continued