Flipping the Switch: How to change vendors without losing your mind.
We’re experts at this. Social News Desk is a team of news people who now run a software company. So it’s no exaggeration to say that at SND: we’ve been there. We know what it’s like to change software vendors in a newsroom. The good, the bad and the ugly. But the truth is, it … Continued
Local News Anchors and Reporters Ranked Live in New App
This app is about to become your daily obsession… and we can’t blame you. It’s a running tally of every local news reporter and anchor – showing who has the most Facebook Page Engagement at any given time throughout the day. Plus, it shows a leaderboard of the main brand pages in every DMA too. … Continued
Social Rankings: Q & A with VP of Product Engineering
The Social Rankings app lets you see where your newsroom stacks up in the social media race. But how exactly does it work? We went straight to the source to give you some insight into the inner workings of this fantastic tool for newsrooms. The mastermind behind it all is VP of Product Engineering, Aaron King. King … Continued
How to Claim Link Ownership on Facebook (a Publisher’s guide)
Surely you’ve noticed by now that Facebook removed the ability to edit link previews on July 18th, 2017. It’s part of the company’s promise to crack down on “fake news.” In Facebook’s own words: “Starting today non-publisher Pages will no longer be able to overwrite link metadata (i.e. headline, description, image) in the Graph API … Continued
New Feature: SND Auto-Pilot keeps content streaming 24/7
The new SND Auto-Pilot feature is designed to help you increase traffic and engagement around the clock, even in those hours where you don’t have staff dedicated to the task. If you’re like most newsrooms, you’re posting less on weekends and overnights. You’re probably missing out on clicks and engagement during those times. That’s where SND Auto-Pilot … Continued
SND Custom Webinar Series
“You spoke. We listened!” – Debra Monroe, KION News Director We want to spend 30-45 minutes with you – and we promise to make it worth your while.The Social News Desk Client Strategy team is crisscrossing the globe (virtually, of course) touching base with newsrooms like yours through our Custom Webinar series. Think of it … Continued
Facebook Removes Ability to Modify Link Details, Image
7/10/17 UPDATE: Facebook has temporarily extended the deprecation deadline of this capability for the Social News Desk application until October. Social News Desk continues to work with the Facebook Media team on a long-term solution. 6/27/17 UPDATE: Social News Desk has met with the Facebook team to voice the many concerns and questions you brought up in … Continued
New Feature Alert! Search Instagram, repost to Facebook and Twitter
New in the SND Dashboard, you can now access Instagram Search! Type in a keyword or hashtag and the SND Dashboard will display a column with results from Instagram. Save that search as a column just like any other search result and monitor those keywords or hashtag as new content surfaces. Posting and Reposting This … Continued
Breaking News on Social Media: A Case Study
WWLP 22 News and Western Mass News compete for control of DMA 114, Springfield-Holyoke, MA. While WWLP is considered the front-runner on air, on Facebook the two are virtually neck-and-neck. They have close to the same number of fans and produce about the same amount of content week-to-week. Now take a look at this snapshot … Continued